TEKLYNX eCommerce Storefront MAIN SITE: WWW.TEKLYNX.COM
Find answers to common questions. Can’t find what you’re looking for? Contact us.
The cost of the software depends on several factors including product selection, edition selection, license configuration, and user count.
Click here to select your license configuration and get your price.
TEKLYNX has developed over 3,000 native label printer drivers to provide the best overall quality for your barcode labeling needs by programmatically ensuring our software speaks to the printer in that printer language, optimizing printer performance.
Click here to see and download TEKLYNX printer drivers.
TEKLYNX label design software can connect to Excel, Access, SQL, cloud-hosted databases such as Google Sheets and Excel Online, etc. TEKLYNX also offers generic integrations to connect to any existing on-premise or cloud-hosted business systems, including enterprise resource planning (ERP) systems, warehouse management systems (WMS), and more.
For Operating System compatibility and other specifications, please visit LABEL MATRIX, LABELVIEW, or CODESOFT product pages.
TEKLYNX has purpose-built product offerings that can grow with you, at your pace, based on your business needs and requirements for compliance, automation, and overall label design and print needs.
Contact TEKLYNX for a free consult with a labeling expert and learn how your labeling process can be improved with TEKLYNX.
All perpetual licenses sold on the TEKLYNX eCommerce Storefront require a minimum of a 1-year Software Maintenance Agreement (SMA). You have the choice of extending your SMA to 3- or 5-year duration. The SMA supplies you with the value of free priority technical support during standard business hours, access to free version upgrades, and access to Basic and Advanced training webinars offered each month.
A TEKLYNX subscription license offers you all of the same great benefits as part of the 1-, 3-, or 5-year license.
All TEKLYNX label design software licenses purchased on the TEKLYNX eCommerce Storefront will be delivered electronically via email as a link. This email with your license will include instructions on how to install.
If you require a USB key license or installation DVD, please contact TEKLYNX.
This TEKLYNX eCommerce Storefront is provided by TEKLYNX Americas and serves the TEKLYNX Americas sales region, including North America, Central America & Caribbean, South America, and Australia & New Zealand.
If you are looking to purchase your label design software for a region outside of the Americas business unit, please contact TEKLYNX in your region.
Yes, you can continue to work with a TEKLYNX reseller to acquire the TEKLYNX software products you need. Please contact your reseller directly with your inquiries.
At this time, TEKLYNX label design software products are only available for purchase in USD via the eCommerce Storefront.
It can take up to 30 minutes for your license to be created and sent to you. If it has been more than 30 minutes since placing your order, please check your Spam/Junk folder. If you still have not received your license information, please contact TEKLYNX for assistance.
Installation of TEKLYNX label design software can be completed in a few clicks. After you purchase, you will receive an email with a link to your license along with the steps on how to install. If you have already installed the trial version, then you do not need to reinstall after purchasing a license. You can call TEKLYNX Americas Monday through Friday from 8:00 AM to 5:00 PM, U.S. Central Standard Time, for free priority technical support to help answer any questions you may have.
If you need help with designing your first label or recreating labels from a non-TEKLYNX label designer, TEKLYNX can help. Contact TEKLYNX to learn more.
If your existing labels were created using TEKLYNX label design software (version 8.6 or newer) in LABEL MATRIX, LABELVIEW, or CODESOFT, then your labels are forward-compatible and can be easily converted into the current version or higher edition of TEKLYNX label design software.
If your existing labels were created using a non-TEKLYNX label design software, leverage TEKLYNX Professional Services to help recreate your labels.
Yes. If your existing labels were created using a recent version of TEKLYNX label design software (version 8.6 or newer) in LABEL MATRIX, LABELVIEW, or CODESOFT, then your labels are forward-compatible and can be easily converted into the current version or higher edition of TEKLYNX label design software.
If you need help with designing your first label or recreating labels from a non-TEKLYNX label designer, TEKLYNX can help. Contact TEKLYNX to learn more.
TEKLYNX Americas provides award-winning customer support. We strive to answer every support phone call live, Monday through Friday from 8:00 AM to 5:00 PM, U.S. Central Standard Time. Subscription license holders and users with an active Software Maintenance Agreement are entitled to unlimited priority customer support.
Please note, this eCommerce site is provided by TEKLYNX Americas and serves the TEKLYNX Americas sales region, including North America, Central America & Caribbean, South America, and Australia & New Zealand. Products purchased via this eCommerce site will be sold and supported by the TEKLYNX Americas business unit. Learn more about our support policies here.
Users may also access the TEKLYNX Support Center for answers to frequently asked technical questions.
TEKLYNX offers a variety of resources to help you learn more about your labeling solution, including webinars, videos, eBooks, user guides, tutorials, and more.
TEKLYNX is also only a phone call away. If you need help navigating your software or have a question, you can contact TEKLYNX Monday through Friday from 8:00 AM to 5:00 PM, U.S. Central Standard Time. Subscription license holders and users with an active Software Maintenance Agreement are entitled to unlimited priority customer support.
Purchases on the TEKLYNX eCommerce Storefront are non-refundable and returns are not accepted.
If you are unsure what product is best for you, we highly recommend you contact TEKLYNX to speak to a representative or to leverage our free 30-day trial to try before you buy.
If you don't renew your subscription license before its expiration date, the license will stop working. You have up to 30 days after the expiration date in which you can purchase your subscription license renewal. The license duration will be extended from the original expiration date. If you renew after your expiration date, you must deactivate and reactivate your subscription license.
You are responsible for your renewal date. In your label design software, on the bottom right-hand corner, there is a countdown showing how many days remain on that license. You can also log in to your account, navigate to Licenses, and search for your serial number to find your license expiration date.
In the Licenses tool, you can easily view pricing for 1-, 3-, and 5-year renewal terms and add your renewal to your cart.
If you don't renew your SMA before the expiration date, there is a 30-day grace period in which you can renew your SMA. The renewal term will always begin on the day immediately following the original expiration date. You are responsible for your renewal date. Request your SMA renewal.
After the 30-day grace period, the SMA will be closed and can no longer be renewed.
Yes, there are cost savings for multi-year renewals, and those savings increase as you increase the duration. See pricing for comparisons.
To add more users to your TEKLYNX label design software license, please contact TEKLYNX.
Your labeling environment is growing! Make sure you are leveraging the most efficient software for your business. Explore automation with SENTINEL, security with LABEL ARCHIVE, and browser-based printing with TEKLYNX CENTRAL.
As long as you have not opted out of TEKLYNX communications you will receive an email when a new version is available. If you have opted out and would like to opt back in, please email [email protected] stating your consent to be resubscribed.
There will also be updated content on the TEKLYNX website about the current version, product lifecycle, and what's new in the latest version. If you are interested in upgrading your license to the latest version, you can log in to your account, navigate to Renewals, and search for your serial number to find out if your license is eligible for a version upgrade.
To upgrade your license to the latest version, log in to your account, navigate to Licenses, and search for your serial number to find out if your license is eligible for a version upgrade.
If your license is eligible for a version upgrade, you can upgrade it directly in the Licenses tool. Please note that version upgrades are final and cannot be reversed.
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