1. Introduction

This privacy policy ("Policy") is designed to help you understand what information we collect, why we collect it, and how you can access, update, and delete your information.

Some of the data we collect is considered “personally identifiable information,” “personal information” or “personal data” under applicable law (collectively referred to in this Privacy Policy as “Personal Data”). Generally, Personal Data is information that can be reasonably connected to an identified or identifiable individual. It does not include deidentified or anonymized data.

This Policy describes how we collect, use, share and safeguard Personal Data.

Please read this Policy carefully.

In this Policy, "TEKLYNX", "we", "our", or "us" refer to TKX Corporation SAS and "Site" refers to the websites that we edit (which includes, but is not limited to, "www.teklynx.com” and “shop.teklynx.com"). For more information about us or to contact us, see the "Contact Information" section.


2. Third party websites

Our websites or e-mails we send you may include links or references to other websites. This Policy does not apply to such websites. Please read the privacy policy of each website you visit.


3. Information TEKLYNX collects

We collect information to provide better services to all our users. The information TEKLYNX collects, and how that information is used, depends on how you use our services and how you manage your privacy controls.

The kinds of personal Data we collect include:

  • your first name and last name;
  • your business e-mail address;
  • your phone number;
  • your job title;
  • your business name;
  • your business billing address;
  • industry;
  • TEKLYNX Product of interest/installed details;
  • information about your computer or your mobile device (e.g. your IP address, Windows version, printer used, browser type and browser language);
  • information about how you use our services (e.g. which pages you have viewed, the time you viewed them, and what you clicked on).

Personal Data that we seek is typically sought from you in your business capacity rather than in your individual capacity. Section 4 below provides further detail about the information we collect and how we use it.


4. How and why TEKLYNX processes your Personal Data

We may collect certain kinds of information and process (use) them, as described below:

IP Addresses. An Internet protocol (IP) address is a unique identifier automatically assigned to a user's computer when logging onto the Internet. IP addresses are used to identify server problems, administer a website, and compile aggregated statistics for marketing and research purposes.

Navigational Data. Navigational data includes log files and clickstream data. Navigational data can identify a user's Web browser and operating system, when and for how long a user visits a website, what pages a user views on a website, and the address of the website that the user was visiting previously. This information is typically used to administer a website, improve website content, and compile aggregated statistics for marketing and research purposes. Our Site collects navigational data.

Website Data. Personal Data is collected on our Site in many different ways, including when you:

  • Send us an e-mail or complete and submit an e-mail / "Contact Us" reply form. In this case, we may use the information you provide for many reasons, including to reply to your e-mail and to learn more about our users.
  • Register a product or demo online. We use the information you provide to notify you when new versions of the product or demo are released.
  • Submit a literature request, demo request, catalog request, or mailing list form. In this case, we use the information you provide to send to you, online or offline, materials you request, and to contact you regarding product demonstrations.
  • Submit a product suggestion form. We use the information you submit on a product suggestion form to consider, develop, and evaluate new products and services.
  • Download certain kinds of software or information available on the Site. We use the information submitted in connection with such downloads to inform you of new software or information releases and to record who has downloaded the software and information available on this Site.
  • Enter an online promotion, contest, or sweepstakes. We use the information you submit to determine eligibility and to contact you in connection with the promotion, contest, or sweepstakes. We may use the information you provide to send to you, online or offline, materials you request, and to contact you regarding product demonstrations.
  • Complete survey, feedback, and question forms. We use the information provided in these forms to respond to your questions, evaluate products and services, and better understand our shareholders, distributors, and customers.

We also reserve the right to use Personal Data (other than resume information) to market our products and services and those of other third parties that we think might be of interest to you, unless you have indicated a preference not to receive such marketing materials. If you do not want to receive such marketing materials, please see the paragraph entitled "Stop Communications" below.

We may use third-party service providers to collect the information described above and also to contact you as described above.

We may use Personal Data we collect and acquire to create customer profiles. Certain information used to create a customer profile may include credit information, company information, etc. In addition, we may link Personal Data we collect directly from you (e.g., name, e-mail address) with information we collect automatically through cookies and other technology (e.g., IP addresses, cookie). By combining such information, we are better able to understand how our users use our Site, what products and services interest our users, and what kinds of purchases our users are likely to make.

Service Data. Personal Data collected when you use our support services or professional services. We use the data submitted to provide our support services and/or professional services, when providing you with information about the use of our software, products and/or services, and when communicating with you.

Transaction Data. We may process information relating to transactions, including purchases of software, products and/or services. We use the data submitted to supply the purchased software, products and/or services and to maintain records of those transactions.

Activation Data. Personal Data collected when you activate the software you purchased. We use the data submitted for license management purposes, to inform you of new software releases, and to send you information on other products and/or services.

Usage Data. We may process data about your use of our website and software. Usage data may include your IP address, geographical location, browser type and version, operating system, printer used. The source of the usage data is our analytics tracking system. We use this data to analyze the use of our website and software and for research purposes.


5. Security and retention

Transmissions over the Internet are never 100% secure or error-free. As a result, we do not, and cannot, guarantee the security, accuracy, or completeness of the Personal Information we gather from you. You should be aware that e-mail submitted (including forms submitted via e-mail) may not be secure or encrypted, so you should take particular care in deciding what information you send via e-mail. However, once we receive any Personal Data you provide to us, we do take reasonable steps to protect such Personal Information from loss, misuse, and unauthorized access, disclosure, alteration, and destruction.

Your data is only kept for as long as necessary for the purposes mentioned above or for any legal reason should that occur.


6. Disclosure of Information

We may disclose Personal Data collected to our affiliated companies and distributors. We may also share, transfer, or disclose Personal Data submitted to other third parties, but only as provided in this Policy. When we share Personal Data with third parties, we take reasonable steps to ensure that these third parties will protect the Personal Data and use it only for the purposes for which it was disclosed. We also reserve the right to disclose or transfer any Personal Data collected:

  • to provide services to us, such as payment processing, marketing and data analytics;
  • to protect the security of the Site;
  • to protect ourselves and our affiliated companies against liability;
  • to respond to subpoenas or other judicial processes;
  • if we believe in good faith that the law requires it;
  • in connection with any sale, assignment, or other transfer of all or a part of our business or company or any business or our affiliated companies.

The disclosure of Personal Data as explained in this Policy may be to a party outside your jurisdiction. By accepting the terms of this Policy, you consent to the transfer of Personal Information you have submitted to us, to our affiliated companies, and to any other third parties described in this Policy, all or some of which may be located in foreign jurisdictions that may not provide "adequate protection" for Personal Information.


7. Stop Communications

If you are receiving marketing communications (brochures, e-mails, etc.) from us or anyone else with whom we may share Personal Data as described in this Policy, and you no longer wish to receive such communications, please click the unsubscribe link at the bottom of any marketing email we send to you or send an e-mail to [email protected].


8. Website’s Plugins and tools

Third-Party Analytics. We use third-party analytics tools to collect non-personally identifiable information such as browser type, language preference, referring website, what webpages you visit, and demographic information (such as age, gender, and interests). We have implemented and use Google Signals for personalized advertising as well as Display Advertising to allow for Google Demographics & Interest Reporting.

We may use and combine this information and data from Google's Interest-based advertising or 3rd-party audience data (such as age, gender, and interests) to provide general profiles, in an aggregate non-personally identifiable form, about our users and their preferences in the content of our websites, to analyze trends and statistics, and to help us address problems with and improve our website design, products and services.

Summarized and anonymous data collected via Google Signals is only collected if you have agreed to personalized advertisements in your Google Account. You can manage or delete this data in your Google Account.

You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using Google Ads Settings. You can also use the Google Analytics opt-out browser plugin to prevent your data from being collected and used by Google Analytics.

Cookies. "Cookies" are small text files sent from a website to the hard drive of a user's computer to store bits of information related to that user. Cookies can store a variety of information, including IP addresses, navigational data, server information, and data transfer times. There are two kinds of cookies: session cookies, which are deleted once a user closes his or her Web browser window or otherwise turns off his computer, and persistent cookies, which remain on a user's computer hard drive until deleted.

Session cookies are typically used to aid in website navigation and to collect statistical information.

Persistent cookies can also aid in website navigation and collecting statistical information, but are typically used to customize a website for a user, such as by storing passwords and preferences so that users do not have to reenter them each time they visit a website.

This Site uses both session cookies and persistent cookies.

Internet Tags

"Internet Tags" (also known as single-pixel GIFs, clear GIFs, invisible GIFs, and 1-by-1 GIFs) are similar to cookies, but they are smaller and are typically used to collect information such as the IP address and browser type related to the user's computer. This Site uses "Internet Tags."


9. Contact Information

We hope that you will share with us any comments, questions or suggestions you might have regarding the information practices described in this Policy. Please feel free to send us an e-mail at [email protected] or write to us at TEKLYNX AMERICAS INC., 501 W Northshore Drive, Suite H-380, Glendale, WI 53217, Attn: Marketing Communications.

www.teklynx.com is a website owned by TKX Corporation SAS.


10. Children’s privacy

This Site is not directed to children under the age of 18 and we do not knowingly collect personally identifiable information from children. We also do not sell personally identifiable information about children.


11. Changes to this Policy

We reserve the right to change this Policy from time to time and in our sole discretion. Please check the Policy frequently and particularly before you submit additional information. Your continued use of the Site, products or services constitutes acceptance of such changes in the Policy.



Effective Date / Date of Last Revision: October 17, 2022